Global Chatbot Market Analysis by Opportunities, Regional and Country Strategies to 2026
Global Chatbot Market Size study, by Component (Solutions and Service), Technology (Machine learning and deep learning, Natural language processing and automated speech recognition), Deployment Type (On-premise and Cloud), Usage (Website, contact centers and others), Organization size (Large enterprise and SMEs), Application (Customer support, Personal support and others) and Vertical (Banking, financial & insurance, retail and Ecommerce and others) and Regional Forecasts 2019-2026
Global Chatbot market is valued approximately USD 2.01 billion in 2018 and is anticipated to grow with a growth rate of more than 29.5% over the forecast period 2019-2026. The Chatbots is a computer program that replicate human conversation through voice commands or text chats or both. It is an artificial intelligence feature that can be ingrained and are used through any major messaging application. Advancement in technology along with growth in customer demand for self-service and 24*7 customer assistance at a lower operational cost are the factors driving the growth of market over the forecast years. Whereas, incompetence to recognize customer intent and respond effectively are the factors hampering the growth of market over the forecast years. However, rise in use of Chatbots among major industries and increasing focus on customer engagement through various channels is a lucrative opportunity for the growth of market over the forecast year.
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The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study.
Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players.
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Last Update : 31 December 2019
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|Item Owner : Vidhya Nigam|
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