Measuring Employee Loyalty Using Net Promoter Score (NPS) (Communities - Activities)
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Measuring Employee Loyalty Using Net Promoter Score (NPS) | |
Net Promoter Score (NPS) isn’t just for customers—it’s an effective measure of employee loyalty. This guide explains how to adapt the NPS framework to assess workforce engagement and satisfaction. By categorizing employees into promoters, passives, and detractors, HR teams can identify strengths and areas needing improvement. Follow-up questions reveal the reasons behind the scores, allowing for actionable interventions. Companies using employee NPS gain quick insights into loyalty trends, helping managers implement strategies that enhance engagement, reduce turnover, and strengthen overall organizational culture. | |
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| Target Nation: All Nations Target City : All Cities Last Update : 13 August 2025 9:54 AM Number of Views: 48 | Item Owner : Mia Contact Email: (None) Contact Phone: (None) |
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2025-08-18 (0.224 sec)